Privacy Policy

Privacy Policy – The Texas Organix

The Texas Organix (“we,” “us,” or “our”) takes your privacy and security seriously. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our website and services at www.thetexasorganix.com (the “Site”) or otherwise interact with us (collectively, the “Services”). By using our Services, you explicitly agree to this Privacy Policy. If you do not agree, you must immediately cease using our Services.

1. Age Restriction

Access to and use of our Services is strictly limited to individuals 21 years of age or older. We do not knowingly collect information from minors. Any attempt to misrepresent your age or circumvent this policy may result in the immediate termination of your account and permanent prohibition from using our Services.

2. U.S.-Only Shipping & Farm Bill Compliance

We only ship products to addresses within the United States. All operations comply fully with applicable U.S. federal and state regulations, including the 2018 Farm Bill. Any attempt to use our Services outside the U.S. is strictly prohibited and may result in account termination and legal action.

3. Information We Collect

We collect personal information from multiple sources, including:

  • Information You Provide Directly: Name, address, email, phone number, payment details, order history, account credentials, loyalty points, reviews, gift cards, and customer support communications.

  • Information Collected Automatically: Device type, IP address, browser type, pages visited, time spent on the Site, cookies, pixels, and similar tracking technologies.

  • Information from Third Parties: Vendors, service providers, payment processors, Shopify, and other authorized third parties supporting our operations.

This information is collected to provide our Services, maintain compliance, prevent fraud, and enhance your customer experience.

4. How We Use Your Information

We use personal information for the following purposes:

  • Provision of Services: Process orders, manage accounts, arrange shipping, facilitate returns/exchanges, and deliver products or Services requested.

  • Marketing & Communications: Send promotions, updates, offers, and targeted advertising, unless you opt out.

  • Fraud Prevention & Security: Detect, investigate, and prevent fraudulent, illegal, or unauthorized activity. Protect the rights and property of The Texas Organix and our users.

  • Service Improvement: Monitor, analyze, and improve Site functionality and customer experience.

5. Cookies & Tracking

We use cookies, pixels, and other tracking technologies to enhance functionality, remember user preferences, analyze usage, and deliver tailored advertising. While most browsers accept cookies by default, you may disable them. Some Services may not function properly if cookies are disabled. We honor Global Privacy Control (GPC) signals for opting out of targeted advertising.

6. Sharing & Disclosure of Information

We may share information under the following circumstances:

  • Service Providers: Vendors providing essential services such as payment processing, shipping, IT management, and customer support.

  • Business and Marketing Partners: Partners assisting with advertising or promotional campaigns.

  • Affiliates and Corporate Transactions: Transfers within our corporate group or during business transactions such as mergers or acquisitions.

  • Legal Compliance & Protection: As required by law, court orders, or to protect our rights, property, or safety, or that of our users.

We do not sell sensitive personal information without your consent.

7. Security & Liability

We implement robust administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure. By using our Services, you acknowledge that we cannot guarantee absolute security of your data.

We are not responsible for accidental disclosure, unauthorized access, or any data beyond our reasonable control. You are responsible for keeping your account credentials secure and confidential.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, delete, or transfer your personal information

  • Restrict processing or withdraw consent

  • Opt out of marketing communications

To exercise your rights, contact info@thetexasorganix.com or write to 233 E Ovilla Rd, Ste 300, Red Oak, TX 75154. Verification of identity may be required before processing requests.

9. Legal Claims / Contacting Our Legal Team

For general inquiries or customer service, contact info@thetexasorganix.com.

For legal matters, you may contact legal@thetexasorganix.com. By contacting our legal team, you expressly acknowledge and agree that any claim you submit must be valid, truthful, and fully substantiated.

You are hereby on explicit notice that any frivolous, baseless, or bad-faith claims will make you personally and fully responsible for all legal costs, attorney fees, damages, and any other expenses incurred by The Texas Organix as a direct consequence of your contact.

Do not contact our legal team unless you have a legitimate, substantiated claim. Any misuse or abuse of this channel will be met with immediate legal action.

10. Third-Party Links

Our Site may contain links to third-party websites. We do not control, endorse, or assume responsibility for the privacy practices, content, or policies of such sites. Use of any third-party websites is at your own risk.

11. Changes to This Privacy Policy

We may revise this Privacy Policy at any time. Updates will be posted on the Site, and the “Last Updated” date will reflect the most recent revision. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Information

For questions regarding this Privacy Policy or your personal information:
Email: admin@thetexasorganix.com
Mail: 233 E Ovilla Rd, Ste 300, Red Oak, TX 75154